1. Agreement
These terms govern use of SocialQuery, including the public site, docs, dashboard, API, credits, generated files, and support surfaces.
2. Accounts and API keys
Customers are responsible for securing accounts and API keys, keeping keys server-side, and promptly reporting suspected unauthorized use.
3. Credits, billing, and refunds
SocialQuery uses credit-based pricing. Endpoint costs are shown before use, and customers are responsible for monitoring balances, usage, and billing records.
4. Acceptable use
Customers must use SocialQuery for lawful, approved public-data workflows and may not use it for harassment, credential harvesting, spam, unlawful profiling, or attempts to bypass security.
- Comply with applicable laws and platform obligations.
- Respect privacy, retention, and downstream processing requirements.
- Do not resell, abuse, overload, or reverse engineer the service.
5. Service changes and availability
Endpoints, providers, cache behavior, pricing, and docs may change as platforms and upstream sources change. We aim to provide stable contracts and clear metadata.
6. Limitation and contact
The service is provided subject to the limits in these terms. Questions should be sent through the contact page or support dashboard.